๐Ÿ›ก๏ธ Player Safety First

Responsible Gaming
at tajbee

At tajbee, we believe that gambling should always be an enjoyable form of entertainment โ€” never a source of financial stress or personal harm. Our responsible gaming programme provides every player in Bangladesh with the tools, information, and support needed to keep their gaming experience safe, balanced, and under control at all times.

18+ Strictly Enforced 24/7 Support Available Self-Exclusion Tools Deposit Limit Controls
18+

Gaming Should Stay Fun

tajbee is committed to being more than just an online casino and sports betting platform โ€” we are committed to being a responsible one. For players across Bangladesh, from Dhaka to Chittagong, Sylhet to Khulna, we want every session on tajbee.vip to end the same way it started: as entertainment.

The reality is that for a small number of players, gambling can stop being fun and start becoming a problem. Problem gambling can affect anyone โ€” regardless of how experienced you are, how disciplined you feel, or how well you know the games. Recognising the warning signs early and taking action is the most important thing a player can do.

This page explains every responsible gaming tool that tajbee offers, how to use them, and what to do if you โ€” or someone you know โ€” needs help. We have also outlined the warning signs of problem gambling so you can identify them early, whether in yourself or in someone close to you.

Our pledge to you: tajbee will never pressure you to continue gambling after you have requested a limit, cooling-off period, or self-exclusion. Our support team is trained to handle all responsible gaming requests sensitively, promptly, and without judgement. Your wellbeing always comes first.

๐Ÿ†˜ Need Help Right Now?

If you feel that gambling is becoming a serious problem for you or someone close to you, please reach out to tajbee's support team immediately. We are available 24 hours a day, 7 days a week.

Send us an email at any time:

[email protected]

We will respond within one hour for urgent responsible gaming requests. You can also use your account settings to activate a self-exclusion immediately โ€” no waiting period required.

Your Safety Tools

Every tajbee player has access to these controls directly from their account settings

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Deposit Limits

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once your chosen limit is reached, no further deposits will be accepted until the period resets. Limits can be reduced immediately; increases take 7 days to take effect โ€” giving you time to reconsider.

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Session Time Limits

Define how long each gaming session can last โ€” from 30 minutes up to 8 hours. When your session limit is reached, tajbee will automatically log you out. A reminder notification appears 10 minutes before your session ends so you can finish up smoothly.

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Loss Limits

Cap the maximum amount you can lose within a set time window โ€” daily, weekly, or monthly. Once your loss limit is reached, your account will be restricted from further wagering until the period resets. This is one of the most effective tools for keeping your spending in check.

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Cooling-Off Period

Take a short break from gambling without fully closing your account. Cooling-off periods are available for 1 day, 7 days, 14 days, or 30 days. During a cooling-off period, you cannot log in, deposit, or place bets. The period cannot be cancelled once activated.

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Self-Exclusion

If you need a longer break, self-exclusion allows you to block access to your tajbee account for 6 months, 1 year, 2 years, or permanently. Self-exclusion takes effect immediately and cannot be reversed during the chosen period. Contact [email protected] to activate self-exclusion instantly.

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Reality Check Reminders

Enable periodic on-screen reminders that display how long you have been playing and how much you have wagered during the current session. These notifications appear at intervals you choose โ€” every 30, 60, or 90 minutes โ€” helping you maintain awareness of your activity.

How to Activate Self-Exclusion

1
Log Into Your tajbee Account

Visit tajbee.vip and sign in to your player account using your username and password. If you are unable to log in, contact our support team directly at [email protected] and we will action the exclusion on your behalf.

2
Go to Account Settings

From your account dashboard, navigate to the "Responsible Gaming" section within your account settings. This section is accessible from the main profile menu at the top of the page.

3
Select Self-Exclusion

Choose "Self-Exclusion" from the list of responsible gaming tools. Select your preferred exclusion period: 6 months, 1 year, 2 years, or permanent exclusion. Read the confirmation notice carefully before proceeding.

4
Confirm and Activate

Confirm your selection. Self-exclusion takes effect immediately. You will receive a confirmation email at your registered address. During the exclusion period, you will not be able to log in, deposit, or wager on tajbee.vip.

5
Need Immediate Help?

If you cannot access your account or need exclusion activated right away, email [email protected] with the subject "URGENT: Self-Exclusion Request". Our team will process your request within one hour, day or night.

Warning Signs of Problem Gambling

Honest self-assessment is the first step toward getting help. If you recognise any of the following signs in yourself, we strongly encourage you to use tajbee's responsible gaming tools or contact our support team.

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Chasing Losses: Placing increasingly large bets in an attempt to recover money you have already lost. This cycle rarely ends positively and is one of the most recognised signs of problematic gambling behaviour.

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Losing Track of Time: Regularly spending far more time gambling than you originally intended, or finding it difficult to stop even when you planned to.

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Hiding Your Gambling: Concealing how much time or money you spend on gambling from family members, friends, or colleagues. Secrecy is a strong indicator that gambling is causing concern.

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Gambling to Cope: Using gambling as a way to escape stress, anxiety, depression, boredom, or personal problems rather than purely for entertainment.

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Financial Strain: Gambling with money that should be used for rent, bills, food, or other essential expenses โ€” or borrowing money in order to continue gambling.

Why tajbee Takes This Seriously

Responsible gaming is not a checkbox โ€” it is built into every part of how tajbee operates

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Strict 18+ Age Policy

tajbee enforces a zero-tolerance policy on underage gambling. Every player must pass KYC identity verification confirming they are aged 18 or above before they can deposit or play. Any account found to belong to an underage player is permanently closed without exception.

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Staff Training

All tajbee support agents receive dedicated responsible gaming training. They are equipped to identify at-risk player behaviour patterns, handle sensitive disclosures with care, and refer players to the appropriate tools or external support resources without delay.

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No Pressure Marketing

Players who have activated a cooling-off period or self-exclusion are automatically removed from all marketing communications. tajbee will never send promotional emails, bonus offers, or re-engagement messages to players who have requested a break from gambling.

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Transparent Odds and Terms

tajbee displays clear odds, house edge information, and bonus terms on every game and promotion. We do not use misleading language to exaggerate winning chances. Informed players make better decisions, and that benefits everyone.

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Secure Account Controls

All responsible gaming tool changes โ€” deposit limit reductions, cooling-off requests, and self-exclusions โ€” are confirmed via email and take effect immediately. Limit increases require a 7-day cooling-off period to prevent impulsive decisions made during a session.

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Bangladesh-Aware Support

Our support team understands the Bangladeshi cultural context around gambling. Whether you are in Dhaka, Sylhet, Chittagong, or anywhere else in Bangladesh, our agents are available 24/7 to provide guidance that is sensitive to your personal circumstances.

Responsible Gaming FAQ

Common questions about staying safe and in control on tajbee

Log in to your tajbee account and navigate to Account Settings, then select the Responsible Gaming section. Choose "Deposit Limits", select your preferred time period (daily, weekly, or monthly), enter your limit amount in BDT (เงณ), and confirm. The limit takes effect immediately. If you wish to reduce your limit further, the change applies instantly. If you wish to increase it, a 7-day review period applies.

No. Once a self-exclusion has been activated, it cannot be reversed or cancelled during the chosen exclusion period. This is intentional โ€” it ensures the tool is effective as a genuine break from gambling. If you selected a permanent exclusion, your account will remain closed indefinitely. After a time-limited exclusion period has fully elapsed, you may contact support to discuss account reinstatement, which is subject to a mandatory review.

A cooling-off period is a short, temporary break of 1 to 30 days. It is designed for players who want a brief pause to reassess their gambling habits without permanently closing their account. Self-exclusion is a longer, more serious measure lasting a minimum of 6 months. Both tools prevent login and wagering during the active period, but self-exclusion carries a stricter reinstatement process and is the recommended option if gambling is causing real concern.

No. As soon as a cooling-off period or self-exclusion is activated, your account is automatically removed from all tajbee marketing lists. You will not receive bonus offer emails, promotional SMS messages, or any other re-engagement communications during the active period. If you receive any such communication in error, please contact [email protected] immediately so we can investigate and correct the issue.

If you are concerned about a family member or friend who you believe may be gambling with a tajbee account, please contact our support team at [email protected]. While we are legally required to keep individual account information confidential, our team can advise on the steps available to you, provide general guidance on how to approach the conversation with your loved one, and signpost external support resources available in Bangladesh.

Yes, absolutely. Any contact you make with tajbee regarding a gambling concern is treated with complete confidentiality. Our support agents are trained to handle these conversations sensitively and without judgement. Your disclosure will not be shared with any third party except where required by law. We encourage you to reach out without hesitation โ€” getting in touch is always the right move.
18+

tajbee is strictly for adults aged 18 and above. Gambling should be treated as entertainment, not as a way to make money or solve financial problems. Never gamble with money you cannot afford to lose. If you feel that gambling is no longer fun or is causing harm in any area of your life โ€” financially, emotionally, or in your relationships โ€” please use the tools on this page or contact our support team at [email protected] right away.

For further information on our data practices and your account rights, please visit our Privacy Policy and Terms & Conditions pages.

Ready to Play Responsibly?

If you are happy that your gambling habits are healthy and under control, explore the full tajbee experience โ€” from live cricket betting to premium slots and the tajbee Casino. Remember: set your limits before you play.