At tajbee, the privacy of our players is a fundamental commitment, not an afterthought. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use and protect it, and what rights you hold over your own information. Please read this document in full before creating a tajbee account.
tajbee ("tajbee", "we", "us", "our") operates the online gaming platform accessible at tajbee.vip. This Privacy Policy describes our practices regarding the collection, use, storage, sharing, and protection of personal data belonging to individuals ("Player", "User", "you") who register an account, visit the platform, or otherwise interact with any tajbee service.
By accessing tajbee.vip or registering a player account, you acknowledge that you have read this Privacy Policy in its entirety and that you consent to the processing of your personal data as described herein. If you do not agree to any part of this policy, you should not use the tajbee platform and should contact our support team to arrange account closure.
This policy should be read alongside our Terms & Conditions and our Responsible Gaming policy, both of which form part of the overall agreement between you and tajbee.
tajbee acts as the data controller in respect of all personal data processed through the tajbee.vip platform. As data controller, tajbee determines the purposes for which and the means by which personal data is processed. Where third-party processors โ such as payment providers, KYC verification services, or game software suppliers โ process data on our behalf, they do so only under written data processing agreements that require them to maintain appropriate technical and organisational security measures and to process data solely on tajbee's documented instructions.
If you have any question, concern, or request relating to the processing of your personal data, you may contact our data protection team directly at [email protected]. We aim to acknowledge all privacy-related enquiries within 48 hours and to provide a substantive response within 14 calendar days.
tajbee collects personal data through multiple channels during the ordinary course of operating the platform. The categories of data we collect are set out in the table below:
| Category | Examples | Collection Point |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, national ID number, photograph | Registration, KYC verification |
| Contact Data | Mobile phone number, email address, residential address | Registration, account settings |
| Financial Data | bKash / Nagad / Rocket wallet numbers, bank account details, transaction history, deposit and withdrawal amounts in BDT (เงณ) | Deposit and withdrawal processing |
| Technical Data | IP address, device type, browser type and version, operating system, screen resolution, session duration | Automatic collection via platform logs and cookies |
| Usage Data | Games played, bet amounts and outcomes, betting history, pages visited, features used, time spent on platform | Automatic collection during gameplay and browsing |
| Communications Data | Support chat transcripts, email correspondence, complaint records | Customer support interactions |
| Marketing Data | Promotional preferences, bonus uptake history, communication opt-in or opt-out status | Account settings, promotional interactions |
The majority of personal data tajbee holds is provided directly by you โ for example, when you complete our registration form, submit identity documents for KYC verification, make a deposit or withdrawal request, contact our support team, or update your account preferences. Providing accurate and complete information is a condition of holding a tajbee account; inaccurate data may result in account suspension or failed payment processing.
When you access tajbee.vip, our platform automatically collects certain Technical Data and Usage Data through server logs, cookies, and similar tracking technologies. This data does not typically identify you by name but may, in combination with other data held about you, constitute personal data. We use this information to maintain platform security, detect fraud, improve user experience, and analyse aggregate usage patterns.
tajbee may receive personal data about you from third-party sources in limited circumstances, including from KYC verification providers who confirm the authenticity of identity documents, from payment processors such as bKash, Nagad, and Rocket who confirm the status of transactions, and from fraud screening services who flag potentially suspicious activity. Data received from third parties is handled with the same level of care as data you provide directly.
tajbee uses personal data only for the purposes for which it was collected or for compatible purposes that a reasonable person would expect given the context of collection. The primary purposes for which we process personal data are as follows:
tajbee processes personal data only where a valid legal basis exists for doing so. The legal bases on which we rely are summarised below:
tajbee shares personal data with third parties only to the extent necessary to operate the platform and to fulfil our legal obligations. We do not share personal data for third-party advertising or commercial profiling. The categories of third parties with whom data may be shared are as follows:
To process deposits and withdrawals, tajbee shares necessary financial data with mobile financial service providers including bKash, Nagad, Rocket, and Upay, as well as with card payment networks and participating Bangladeshi banks. These processors are contractually bound to use your data only for transaction processing and not for any other purpose.
tajbee uses certified third-party identity verification services to authenticate player identity documents and to screen players against anti-money laundering watchlists. These providers process your Identity Data under strict data processing agreements and may retain verification records for the period required by applicable anti-money laundering regulations.
Certain game providers โ including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi โ may receive anonymised or pseudonymised gameplay data in order to deliver their games, process game outcomes, and maintain their own platform security. Where possible, personal identifiers are replaced with session tokens before data is shared with game providers.
tajbee may share Technical Data and limited Identity Data with specialist fraud screening providers to verify the legitimacy of transactions and to detect patterns associated with prohibited conduct such as multi-accounting, bonus abuse, or money laundering.
tajbee will disclose personal data to law enforcement authorities, courts, or regulatory bodies where we are legally compelled to do so, where disclosure is necessary to protect the rights or safety of a player or third party, or where disclosure is required to enforce our Terms & Conditions and protect tajbee's legal rights.
tajbee uses cookies and similar tracking technologies on tajbee.vip to operate the platform, maintain session security, remember your preferences, and collect aggregate usage analytics. Cookies are small text files placed on your device by your browser when you visit the platform.
You may manage non-essential cookie preferences through your browser settings or through the cookie preference panel available on tajbee.vip. Please note that disabling strictly necessary cookies will prevent you from logging in or using core platform features. For full instructions on managing cookies in your browser, please consult your browser's help documentation.
tajbee retains personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. Our standard retention periods by data category are as follows:
| Data Category | Retention Period | Basis |
|---|---|---|
| Identity & KYC Data | 5 years from account closure | Anti-money laundering legal obligation |
| Financial Transaction Records | 5 years from transaction date | Financial record-keeping obligation |
| Gameplay and Betting History | 3 years from account closure | Dispute resolution and responsible gaming |
| Customer Support Records | 3 years from last interaction | Legitimate interests โ complaint management |
| Technical and Usage Data (Logs) | 12 months from collection | Fraud detection and platform security |
| Marketing Preferences | Until consent is withdrawn | Consent |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that makes re-identification impossible. Where a legal hold is in place โ for example, pending litigation or a regulatory investigation โ data may be retained beyond the standard retention period until the hold is lifted.
tajbee implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, disclosure, or alteration. Our security framework includes the following measures:
As a tajbee player, you hold a number of rights in relation to your personal data. tajbee is committed to honouring these rights promptly and without undue restriction. Your rights are as follows:
To exercise any of the above rights, please contact our data protection team at [email protected] with the subject line "Privacy Rights Request". We will verify your identity before processing any request and will respond within 30 calendar days. Requests that are manifestly unfounded, repetitive, or excessive may be subject to a reasonable administrative fee.
The tajbee platform is strictly intended for adults aged 18 years and above. tajbee does not knowingly collect, store, or process personal data belonging to individuals under the age of 18. Our KYC verification process is specifically designed to screen out underage registration attempts. Where tajbee discovers that personal data has been collected from a person under 18, that data will be deleted immediately and the associated account permanently closed.
If you are a parent or guardian and you believe that a person under 18 in your care has registered a tajbee account or submitted personal data through tajbee.vip, please contact us immediately at [email protected] so that we can investigate and take appropriate remedial action without delay.
tajbee's primary player base is located in Bangladesh, and we endeavour to process and store personal data within secure environments that meet or exceed applicable data protection standards. However, some of our third-party service providers โ including certain game software suppliers and technical infrastructure providers โ may be located outside Bangladesh.
Where personal data is transferred internationally, tajbee takes steps to ensure that the recipient provides an adequate level of protection for that data, including through the use of contractual data protection clauses, data processing agreements, or by transferring data only to jurisdictions with recognised data protection frameworks. We do not transfer personal data to jurisdictions with inadequate data protection safeguards without appropriate safeguards in place.
tajbee may update this Privacy Policy from time to time to reflect changes in our data processing practices, changes in applicable law, or improvements to our platform. The effective date at the top of this page will be updated each time a revision is made. Where changes are material โ affecting how we use your personal data or the rights available to you โ we will notify registered players via their registered email address before the changes take effect.
For minor amendments โ such as typographical corrections or clarifications that do not substantively alter data processing practices โ we may update this page without providing individual notice. We encourage you to review this Privacy Policy periodically to remain informed about how tajbee handles your personal data. Your continued use of the platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised terms.
If you have any question, concern, complaint, or request relating to this Privacy Policy or to the processing of your personal data by tajbee, please contact our data protection team using the details below:
We are committed to resolving all privacy-related concerns fairly and transparently. If you are not satisfied with our response to a privacy complaint, you may have the right to escalate your complaint to a relevant data protection authority in your jurisdiction.
Six core principles that guide how tajbee handles your personal data
Every page and transaction on tajbee.vip is protected by SSL/TLS encryption. Your login credentials, payment details, and personal information are never transmitted in plain text across any network.
tajbee does not sell, rent, or trade your personal data to third-party advertisers or data brokers โ ever. Data sharing is strictly limited to payment processors, KYC providers, and game software partners needed to deliver the platform.
This Privacy Policy clearly states every purpose for which tajbee collects and uses your data, along with the legal basis for each category of processing. There are no hidden data practices at tajbee.
You hold the right to access, correct, delete, and port your personal data at any time. tajbee responds to all verified privacy rights requests within 30 calendar days. Contact [email protected] to exercise your rights.
tajbee retains personal data only for as long as legally required or operationally necessary. Once the retention period expires, data is securely deleted or anonymised. No data is held indefinitely without justification.
tajbee uses KYC identity verification to enforce its 18+ age restriction. Any data inadvertently collected from a person under 18 is deleted immediately and the associated account is permanently closed without exception.
tajbee is an adult-only platform for players aged 18 and above. If you have concerns about how your personal data is being handled, or if you wish to close your account and request data deletion, please contact our support team at [email protected] at any time. For guidance on responsible gambling tools including deposit limits, cooling-off periods, and self-exclusion, please visit our Responsible Gaming page.
Our support team is available 24/7 to answer any question about how tajbee handles your data. You can also review our full Terms & Conditions, explore our FAQ, or visit our Responsible Gaming page for further information.